Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Time
We ship worldwide. Estimated delivery times:
- United States: 7–15 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing or carrier delays.
Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 days for tracking information to update.
Lost or Delayed Packages
If your package has not arrived within 30 days, please contact us at support@fitnesscareshop.com and we will resolve the issue immediately.
Customs and Import Taxes
For international orders, customs fees may apply depending on your country's regulations. These fees are the responsibility of the buyer. FitnessCare is not responsible for any customs delay